If you’ve ever bought something online or weighed the idea of purchasing an item based on the reviews it’s received, you understand the importance of reviews and the influence they have on potential customers. 92% of consumers view online reviews before making a...
From as far as I can remember, I have worked in the service business. As a child, I raked my neighbors’ leaves; as a teen, I worked as a clerk at several different stores. When I started my career, I was 20 and I knew that offering great service was the key to...
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